Privacy Policy

EagerWorkouts is operated by The Eagerman’s Limited, a private limited company registered in England and Wales (company number 16237368), with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. In this policy, “EagerWorkouts”, “we”, “us” and “our” refer to The Eagerman’s Limited.

This policy applies to the EagerWorkouts mobile application and to this website. It does not apply to any third-party website, app or service you may reach through a link from ours.

EagerWorkouts is designed to work without an account. The information you create in the app — such as your workouts, workout history, preferences and Recovery check-ins — is stored on your device, and the app does not upload it to us (sections 4 and 5).

Some information does leave your device, because certain features need an internet connection or involve Apple or Google:

• Exercise identifiers — when the app loads an exercise demonstration, it sends that exercise’s identifier to our media service, which is provided using Cloudflare. This tells the service which demonstration to load, but not your workout history or other app data (section 6.1).
• Technical information — every internet request the app makes, including demonstration requests, update checks (section 6.2) and subscription requests (section 7), and every visit to this website (section 6.3), involves standard technical information such as your device’s IP address.
• Subscriptions — if you view or buy EagerWorkouts Pro, your purchase is handled by Apple or Google, and subscription information is processed by RevenueCat (section 7).
• Rating prompts — Apple or Google may show their standard rating prompt (section 8).
• Device backups — if you back up your phone, for example with iCloud or Google’s backup service, your phone may include the app’s data in that backup (section 4).
• Emails you send us — if you contact us, we receive your message (section 6.4).

We describe each of these below.

The app stores certain information in the app’s storage on your device, so that it can provide its features. Depending on how you use the app, this may include:

• your first name;
• your training preferences, goals and workout settings, including your weekly training goal;
• completed workout information and workout history, including exercises, sets, repetitions, weights and timestamps;
• workouts you choose to save;
• Recovery check-in information (see section 5);
• your notification and reminder preferences; and
• small records the app uses to work properly, such as whether you have used your free workout and when you last saw an update or rating prompt.

To help exercise demonstrations load quickly, the app may also keep temporary copies of demonstration media on your device.

EagerWorkouts does not have user accounts, and the app does not upload the information listed above to us or sync it between devices. When the app loads an exercise demonstration, it sends only that exercise’s identifier, as explained in section 6.1.

Device backups. If you back up your phone — for example with iCloud or Google’s backup service — your phone’s operating system may include the app’s data in that backup, depending on your device settings. Backups are stored by Apple or Google under your account and their terms, not by us. If you restore a backup to a new phone, the app’s data may be restored with it.

EagerWorkouts includes a Recovery feature that shows a summary of your recent training and asks a short, subjective daily check-in. This may include information you choose to record about things like sleep, energy, stress, soreness and, optionally, sore areas.

This information is intended to help you reflect on how you’re training. It is not a medical assessment, and EagerWorkouts does not use it to diagnose, monitor or treat any medical condition. Recovery check-in information is stored locally on your device in the same way as the other app data described in section 4.

6.1 Exercise demonstrations. Exercise information in the app includes demonstration media and instructions. To display this media, the app requests it through EagerWorkouts infrastructure, which uses Cloudflare for service delivery. When you view an exercise, the app sends an identifier for that exercise to this service and receives a temporary, signed link to the relevant media in return. Because demonstrations are requested as you view or perform exercises, these requests reflect which exercise demonstrations are being loaded at the time.

This request does not include your profile information, workout history or Recovery check-in answers. As with any request made over the internet, it necessarily involves standard technical and network information — such as your device’s IP address — being processed by the infrastructure that delivers the media to you, in the same way any website or app request works. We do not use this request to build a profile of you.

6.2 Checking for app updates. From time to time the app checks a small file on eagerworkouts.com to see whether a newer version of EagerWorkouts is available. The app does not deliberately include your name, profile information, workout history, Recovery answers or an app-generated user identifier in this request. As with other internet requests, Cloudflare processes standard technical information, including your IP address, to deliver the update information. We do not use this request to build a profile of you.

6.3 This website. This website is hosted by Cloudflare. When you visit it, Cloudflare processes standard technical information — such as your IP address, browser type and the pages you request — to deliver the site and protect it from abuse, and your browser may send Cloudflare a report if a page fails to load. Email addresses on this site are protected from spam by a small Cloudflare script.

6.4 Emails you send us. If you email us — for example at support@eagerworkouts.com — we receive your email address, your message and anything you choose to include, such as an order ID or a screenshot. We use this only to deal with your request and to keep a record of it. Please don’t send payment card details or health information beyond what is needed to describe your request.

EagerWorkouts offers an optional subscription, EagerWorkouts Pro, available on iPhone through the Apple App Store and on Android through Google Play. Subscriptions are purchased through that app store’s own in-app payment system — Apple’s in-app purchase system on iPhone, or Google Play Billing on Android. Apple or Google processes your payment and payment details under its own privacy policy; we never receive your payment card details.

We use RevenueCat, a subscription management service, to manage and validate subscriptions on both platforms. When you view subscription options or buy, restore or renew a subscription, RevenueCat processes an anonymous subscriber identifier that it generates — not linked to your name, email address or any EagerWorkouts account, because EagerWorkouts does not have one — together with purchase and subscription history, such as the product purchased, the price and currency, purchase and renewal or expiry dates, and whether your subscription or a free trial is active. When you view subscription options, RevenueCat may also check with your app store whether you are eligible for a free trial or introductory offer, so the app can show you the correct price and terms. RevenueCat may also process limited technical information — such as your IP address, device type, operating system and app version, and locale — to provide and secure its service. We use this information to give you access to EagerWorkouts Pro, to restore purchases, to prevent fraud, and to understand how our subscriptions are performing in aggregate.

We do not send RevenueCat your name, email address or other directly identifying information. RevenueCat acts as our service provider for subscription management. For more about RevenueCat’s own practices, see RevenueCat’s Privacy Policy.

The app can schedule optional reminders, such as workout reminders, Recovery check-in reminders, consistency reminders and a weekly goal reminder. You choose which ones to turn on in the app’s Notifications settings, and your device asks for your permission first. Reminders are scheduled on your device; the app does not create or send a push-notification token to us or anyone else.

After you complete certain workouts, the app may ask Apple or Google to show their standard rating prompt. Whether a prompt appears, and anything you submit through it, is handled by Apple or Google under their own policies; the app is not told whether you left a rating.

EagerWorkouts does not currently include analytics software development kits (SDKs), advertising SDKs, or attribution/tracking SDKs, and we do not currently show advertising in the app. This is separate from RevenueCat’s processing of subscription data described in section 7, which RevenueCat may also use to provide us with aggregated reporting about subscription performance.

If this changes in the future — for example, if we introduce analytics to help us understand how the app is used — we will update this policy before doing so.

EagerWorkouts does not require you to create an account or log in. The app does offer an optional paid subscription, purchased through the app store you downloaded it from and managed with the help of RevenueCat, as described in section 7. Because there is no EagerWorkouts account, your subscription is tied to the anonymous identifiers described in section 7 rather than to a personal profile held by us, and no payment card information is collected by the app itself.

Much of the information described in this policy — such as your workout history, preferences and Recovery check-in answers — is stored on your device and is not uploaded to us, for the reasons explained in sections 3 to 10. Where The Eagerman’s Limited does process personal data in connection with providing EagerWorkouts, we rely on one of the following lawful bases under UK data protection law, depending on the purpose:

• Performance of a contract — where processing is necessary to provide a feature you have asked to use: sending an exercise identifier to retrieve exercise media (section 6.1), and providing, validating and restoring a subscription you choose to buy (section 7);
• Legal obligation — where we need to keep certain subscription or billing records to comply with legal, tax or accounting obligations (section 12); and
• Legitimate interests — for the standard technical information (such as IP addresses) that is processed whenever the app or this website communicates over the internet, including update checks (sections 6.2 and 6.3); for keeping EagerWorkouts and this website secure and protecting them from abuse; for fraud prevention in connection with subscriptions; for understanding, in aggregate, how our subscriptions are performing (section 7); and for responding to and keeping a record of messages you send us (section 6.4). We consider these interests are not overridden by your interests, because the information is limited, is not used to identify or profile you beyond what is needed to deal with your request, and is what you would reasonably expect. You can object to processing based on legitimate interests (section 17).

Where your device asks you to grant a permission — for example, to allow notifications — that permission is controlled by your device’s operating system rather than by us, and does not by itself establish a separate lawful basis for processing by us beyond what is described above.

Information on your device. Information stored by the app stays on your device until you delete it in the app, clear the app’s data in your device settings, or uninstall the app. EagerWorkouts does not have an account, so there is no “Delete Account” control; you can remove the app’s data at any time using your device’s settings. Copies included in your own device backups are kept according to your backup settings with Apple or Google.

Subscription information. Subscription information processed by RevenueCat, as described in section 7, is kept for as long as it is needed to provide, validate and restore your subscription and to prevent fraud, and afterwards only for as long as we need it to meet legal, tax, accounting or audit requirements. You can ask us to delete it at any time (see section 13).

Technical information. Technical information about requests to our media service, our update file and this website is processed by Cloudflare to deliver those services and keep them secure. Any records of these requests are kept in line with Cloudflare’s retention practices for the services we use. We do not use them to identify or profile you.

Emails you send us. We keep your messages for as long as we need to deal with your request and any follow-up, and for a reasonable period afterwards so that we have a record if the matter comes up again, unless we need to keep them longer for legal reasons.

You can request deletion of eligible personal data we hold about you by emailing support@eagerworkouts.com.

Because EagerWorkouts does not have user accounts, most of the information described in this policy — such as your workout history, preferences and Recovery check-ins — is stored only on your device, and you can delete it yourself at any time by clearing the app’s data or uninstalling the app, as described in section 12.

For subscription-related information processed by RevenueCat, we may need to verify your identity or purchase before we can act on your request — for example, by asking for your Google Play order ID or receipt, your Apple App Store transaction ID or receipt, your approximate purchase date, or any subscriber identifier you’re able to provide. This helps us locate the correct record and avoid deleting or disclosing information to the wrong person.

Some subscription-related records may need to be retained even after a deletion request, where we are legally required or permitted to keep them — for example, for billing, tax, accounting, audit or fraud-prevention purposes. Where this applies, we will tell you which information we are unable to delete and why. We will respond to valid requests within the timeframe required by applicable data protection law.

Requesting deletion of your data does not cancel an active subscription. If you want to stop being charged, you need to cancel your subscription through the app store you purchased it from (Google Play or the Apple App Store) — see our Support page and our Terms of Use for details.

We use the following service providers:

• Cloudflare — delivers exercise media, hosts the app-update file and hosts this website (section 6); and
• RevenueCat — manages and validates subscriptions (section 7).

These providers process the information necessary to deliver their services to us. Messages you send to our support email address are handled by Microsoft 365, which we obtain through GoDaddy. Apple and Google process your purchases, payments, device backups and rating prompts as independent organisations under their own privacy policies, not on our behalf. If you would like more information about our providers, please contact us using the details in section 20.

Some of the services we use may process personal information in countries outside the United Kingdom, including the United States.

These services include:

• Cloudflare, which provides website hosting, app-update information and exercise-media delivery. Requests may involve IP addresses, technical information and exercise identifiers.
• RevenueCat, which processes subscription, purchase and related technical information as described in section 7.
• Microsoft 365, which provides our support email service through GoDaddy. Support correspondence may include your email address, message contents, attachments and other information you choose to provide.

UK data protection law requires an appropriate legal basis for restricted international transfers, including applicable adequacy arrangements or appropriate safeguards.

The providers publish information about international-transfer protections, including the UK Extension to the EU-US Data Privacy Framework and contractual safeguards such as the UK Addendum to the EU Standard Contractual Clauses. The mechanism applicable to a particular transfer depends on the provider, the processing arrangement and the relevant contractual terms.

For further information about international processing and the safeguards applicable to your personal information, please contact us at support@eagerworkouts.com.

We take reasonable care to protect the information described in this policy, and we choose infrastructure providers who maintain their own security measures. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Where we act as a data controller for personal data, UK data protection law gives you certain rights, which may include the right to ask what information we hold about you, to ask us to correct or delete it, and to object to or restrict certain processing. Because EagerWorkouts does not operate a user account and most app data is stored locally on your device, in practice much of the information described in this policy is held only by you, on your device, rather than by us. For subscription-related information, see section 13 on how to request deletion. If you have any other request relating to information you believe we hold, please contact us using the details in section 20 and we will do our best to help.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your information is handled.

EagerWorkouts is intended for users aged 16 and over. We do not knowingly direct EagerWorkouts at, or collect information from, children under 16.

The current version of this policy is always published on this page, with the date it was last updated.

Routine updates — for example, to describe a new app feature that uses information in the ways already described here, to update provider details, or to make the policy clearer — take effect when we publish them.

Material changes — for example, collecting a new type of personal information, using information for a new purpose, or sharing it with a new type of recipient — will be published on this page, together with a notice on this website explaining the change, before the change takes effect. Because EagerWorkouts does not have accounts or collect your contact details, we are not currently able to notify you individually.

Consent — if a change involves processing that requires your consent, such as optional analytics or advertising cookies, we will not start that processing until you have given your consent, and you will be able to withdraw it.

If you have any questions about this Privacy Policy or how EagerWorkouts handles information, you can contact us at support@eagerworkouts.com.

EagerWorkouts is a product of The Eagerman’s Limited, a private limited company registered in England and Wales under company number 16237368. Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.