Support
Support
If something in EagerWorkouts isn’t working the way you’d expect, or you’ve got a question about the app, we’re happy to help.
What’s helpful to include
- A brief description of the issue you're seeing
- Your device and platform (e.g. iPhone, Android phone, tablet)
- What you were doing in the app when it happened
- A screenshot, if it's something visual — it's often the fastest way for us to understand what's going on
Please don’t send us
- Your device passcode or any passwords
- Payment card details — EagerWorkouts doesn't process payments and never needs this
- Any sensitive medical information beyond what's directly relevant to describing your issue
A quick safety note
EagerWorkouts support is not an emergency or medical service. If you’re experiencing a medical emergency or need urgent medical attention, please contact your local emergency services or a qualified healthcare professional directly, rather than emailing support.
We aim to get back to you as soon as we reasonably can, though we can’t promise a specific response time.
EagerWorkouts is a product of The Eagerman’s Limited, a private limited company registered in England and Wales (company number 16237368). Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.